Box Office

Box Office Opening Hours

The Box Office is open every day from Monday to Saturday and for an hour prior to the start of an event at the Theatre, closing shortly after the event starts.

Days Hours
Monday 10:30am-1:30pm
Tuesday 10:30am-1:30pm
Wednesday 10:30am-1:30pm
Thursday 10:30am-1:30pm
Friday 10:30am-1:30pm
Saturday 10:30am-1:30pm
Sunday Closed

The Box Office is usually closed or operates different hours on Bank Holidays.

Please use our new entrance to the Theatre on Albany Road. Click here for more information on finding us.

Purchasing Tickets

In Person

Whether you’re buying tickets or just collecting them, just drop by to the Box Office during our opening hours above and one of our Box Office team will be able to help you.

Over the Phone

Call 02476 99 89 64 to speak to one of our Box Office team. If we’re unavailable, just leave a voicemail and we’ll get back to you as soon as possible. All major cards are accepted.

Online

Head over to the What’s On page of our website to browse through all of the events currently on sale. You can easily click Book Tickets Now on the event page to book online, safely and securely.

Collecting Your Tickets

We offer print at home tickets that are free of charge. You will receive these via email, and you can print them off or show them to an usher at the door on your smart phone.
Alternatively, you can collect your tickets from our box office for a 50p charge. These can be collected on the night of the show (our box office is open an hour before the start of each show), or you can choose to collect them any time before the event from our box office between Monday – Saturday 10:30am – 1:30pm. 

Please see Terms and Conditions of Ticket Sales for more information.

Ticket Discounts

Discounted tickets may be available for selected shows, assuming the buyer meets the following criteria:

Discounted Tickets may be combined with other offers subject to the terms and conditions of those offers.

Exchanges and Refunds

Tickets are non-refundable but seat exchanges for the same show either on the same night or a different can usually be made subject to availability. An administration charge of £1.00 per ticket may be payable.

We do not offer refunds except in extreme circumstances.

The Albany Theatre reserves the right to alter discounts and prices at any time and to refuse admission.

Unclaimed Refunds Policy

In the unfortunate and rare circumstance in which a performance is cancelled, The Albany Theatre Box Office team will be in touch to advise all ticket holders on how to claim a refund.

The Albany Theatre is a charitable trust and is always grateful to anybody who would consider donating the cost of their ticket to the theatre, however, we will also offer the opportunity of a card refund, or credit to the customer account to use on another performance.

If a refund is unclaimed for twelve months (one year) from the date of the scheduled performance, the refundable amount will automatically be donated to the theatre.

Reservations

Tickets can be held for 3 days. For larger groups and school bookings we are able to extend the reservation to suit the requirements of the party. Out of fairness to other bookers, we do not offer reservations on tickets within the week of a performance, or if the performance is at near sell-out.

Supporting the Theatre

The Albany Theatre is run by a charity, supported by volunteers. In order to keep this beautiful building open and available for events, part of your ticket cost – just £1 – goes to supporting the theatre. This non-voluntary commission is a common feature in these days of financial constraint. We guarantee to use your £1 wisely to improve the facilities we can offer to make your experience better every time you come. For example, we recently reinstated the hearing loop in the theatre (with help from the Heart of England Community Foundation).

For other ways to help, please see the Support Us page.

What's On?

Special Kinda Madness
The Smiths Tribute Band
Divorced, Beheaded, Died: An Audience with King Henry XIII
Giovanni - This is Me
Strictly Sherlock
So You Think You Know About Dinosaurs?
William Bishop Gig
Wilderland Film Festival
WANTED
Cloudbusting - The Music of Kate Bush
Barnum
Patti Boulaye - Aretha and Me
The Strange Case of Dr Jekyll and Mr Hyde
The Turville Militant Pacifists
Sing It Coventry
NDFA National Drama Festival 2021
Goldilocks and the Three Bears
Pulp Friction
Bernie Marsden - Whitesnake
Girls Just Wanna Have Fun
Queens Greatest Hits Performed By The Bohemians
Vincent Simone - Tango Passions
Karl Loxley- Classical Voices
Emily Atack Has Left The Group
By the Waters of Liverpool
Not: Lady Chatterley's Lover
Clinton Baptiste Goes Stratospheric!
Macbeth
That'll Be The Day - 35th Anniversary
Legends of Swing with Down for the Count Swing Orchestra
The Mersey Beatles 2021
ACDC Experience
80s Live
Neil Jones - Gingerland
Jive Talkin'
Big Girls Don't Cry
Rapunzel

Latest News

Please see here for any updates regarding building closure, event cancellations, postponed shows, and what to do next.
Whilst many public performances have been postponed due to the pandemic, we want to keep our venue flourishing and endeavour to become a new home to many of Coventry's community and social groups.
Immerse yourself in a virtual theatre performance, see everything around you from floor to ceiling. Get the equipment (all you will need to provide is a smartphone) and you're ready.
The team at The Albany Theatre in Coventry is elated to have received the news today (12/10/2020) that they have secured a £250k grant from the Government’s £1.57 billion Culture Recovery Fund. Without the funding, The Albany would have been forced to close at the end of the week, but thanks to the hard work and dedication of all at the theatre, they can now look forward with confidence.
The Albany is pleased to announce that Zarah Sultana, Coventry South’s new MP, has joined the Board of the Charitable Trust that manages Coventry’s Albany Theatre and Studio on behalf of the community.
"We are ready to respond with creativity and enthusiasm as soon as we know it is safe to re-open... Rest assured, as soon as we have any news about The Albany we will let you know, we are ready to play our part in the re-emergence of live theatre."

More Information

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