JOB ROLES AT THE ALBANY THEATRE
We are currently hiring for the following positions – Weekend Cleaner, Duty Manager, Casual Theatre Technicians and Casual Technical Crew.
Duty Manager – Casual Position
The Albany Theatre | Operations | Casual, Zero-Hours Contract
Do you enjoy live events, working with people and being at the heart of a busy venue?
The Albany Theatre is looking for confident, reliable and enthusiastic Duty Managers to join our team on a casual, zero-hours basis.
As a Duty Manager, you’ll play a key role in ensuring performances, events and venue hires run safely, smoothly and successfully. You’ll be the operational lead during your allocated shifts, helping to create a welcoming and enjoyable experience for every visitor.
What you’ll be doing
- Taking responsibility for the safe and efficient operation of the theatre during performances, events and hires.
- Leading and supporting Front of House staff and volunteers throughout each shift.
- Ensuring the theatre is ready for audiences and that high standards of customer service, presentation and cleanliness are maintained.
- Creating a welcoming, inclusive and accessible environment for everyone who visits the theatre.
- Dealing confidently and calmly with customer queries, incidents and operational issues.
- Supporting Front of House sales and ensuring financial procedures are followed.
- Taking the lead on health & safety, safeguarding, security and emergency procedures during your shift.
- Supporting and coaching volunteers, helping them feel confident and prepared in their roles.
- Working alongside the wider theatre team to ensure every event runs smoothly.
About you
We’re looking for someone who is approachable, professional and confident, with a genuine commitment to providing excellent customer service.
You’ll need to be someone who:
- Can remain calm and make good decisions under pressure.
- Is organised, reliable and able to use their own initiative.
- Enjoys working with people and is confident leading and supporting a team.
- Has excellent communication and problem-solving skills.
- Takes pride in creating a positive experience for customers and visitors.
- Understands the importance of health & safety, safeguarding and emergency procedures.
Previous experience in a customer-facing, hospitality, leisure, events, venue or theatre environment would be an advantage, as would experience supervising or supporting staff or volunteers.
Why join The Albany Theatre?
This is an exciting opportunity to become part of the team behind a vibrant community theatre and to play a hands-on role in delivering a wide range of performances, events and activities.
As a casual, zero-hours position, the role offers flexibility, with shifts available according to the needs of the theatre and your availability. It’s a great opportunity for someone who enjoys a varied working environment, meeting new people and being part of live events.
If you’re a calm and capable team player who loves making sure things run smoothly and you’d like to be part of the team at The Albany Theatre – we’d love to hear from you.
Applications for the Duty Manager Role, including a CV and cover letter, should be sent to [email protected]
Weekend Cleaner
10 Hours – Saturday and Sunday 6:30-11:30am
Per hour – £8.52 (topped up to national minimum wage/ national Living wage)
Reporting to: Theatre Manager
Role Summary
To ensure The Albany Theatre is maintained to the highest standards of cleanliness, presentation and hygiene, providing a welcoming, safe and professional environment for audiences, performers, staff, volunteers and visitors.
The Cleaner will be responsible for the daily cleaning of public, backstage and operational areas of the theatre, including toilet facilities, bars, foyer spaces, dressing rooms, backstage areas and the auditorium. The role will support the overall customer experience by ensuring all areas of the venue remain clean, safe and presentable at all times.
MAIN DUTIES OF THE ROLE
Cleaning & Housekeeping
- Carry out daily cleaning of all allocated areas within the theatre to agreed standards.
- Clean and maintain public toilets, ensuring facilities remain hygienic, stocked and presentable.
- Clean bar areas, foyers, circulation spaces and public areas before, during and after performances and events as required.
- Clean dressing rooms, backstage areas, offices and staff facilities.
- Clean and maintain the main theatre auditorium, including seating areas, aisles and surrounding spaces.
- Undertake sweeping, mopping, vacuuming, dusting and polishing duties throughout the venue.
- Empty waste bins, remove rubbish and support recycling initiatives in line with theatre procedures.
- Replenish consumable items including soap, toilet rolls, hand towels and cleaning supplies.
Health, Safety & Compliance
- Use cleaning chemicals, materials and equipment safely and in accordance with manufacturer instructions and COSHH requirements.
- Follow all Health & Safety procedures, reporting hazards, accidents, defects or concerns immediately.
- Ensure cleaning equipment is maintained in a safe and clean condition and report faults promptly.
- Use appropriate personal protective equipment (PPE) when required.
Venue Presentation
- Support the maintenance of a clean, welcoming and professional environment throughout the venue.
- Identify areas requiring additional cleaning, maintenance or repair and report these to management.
- Assist with deep cleaning activities and periodic cleaning schedules as required.
Team Working & Customer Service
- Work collaboratively with theatre staff, volunteers and contractors to support the successful operation of the venue.
- Interact professionally and courteously with audiences, performers and visitors where required.
- Take pride in maintaining high standards of cleanliness and presentation throughout the theatre.
PERSON SPECIFICATION
Essential Personal Attributes
- Reliable, punctual and trustworthy.
- Self-motivated with a strong attention to detail.
- Positive and professional attitude.
- Flexible approach to duties and working hours.
- Takes pride in delivering high standards of cleanliness.
Essential Knowledge & Experience
- Previous experience in a cleaning or housekeeping role.
- Knowledge of safe working practices and the use of cleaning materials.
- Understanding of Health & Safety requirements within a workplace environment.
- Experience of maintaining high standards of cleanliness in public-facing environments.
Essential Skills
- Ability to work independently and use own initiative.
- Ability to follow cleaning schedules and instructions.
- Good organisational skills and attention to detail.
- Ability to work effectively as part of a team.
- Good communication skills.
Applications for the weekend cleaner role, including a CV and cover letter, should be sent to: [email protected]
Casual Theatre Technicians / Casual Technical Crew
The Albany Theatre is looking to build a pool of casual technical staff to support our busy programme of performances, events and venue activity.
We are looking for reliable, practical and safety-conscious people with experience or transferable skills in theatre, live events, backstage work, lighting, sound, stage management, production, crewing or general technical operations.
The work may include supporting get-ins and get-outs, rehearsals, performances, technical resets, stage work, lighting, sound, backstage support and general venue technical duties.
Applicants should be comfortable working as part of a team, following venue procedures, taking direction from the Technical Department and working safely in a live venue environment.
Rate of pay: £15.00 per hour gross, inclusive of rolled-up holiday pay
Contract type: Casual / variable hours
Location: The Albany Theatre, Coventry
Hours: Work will be offered according to operational need and individual availability. Evening, weekend and occasional late-night work may be required. This is casual work and there is no guarantee of regular hours. However, successful applicants will be added to our casual technical pool and contacted when suitable work becomes available.
Applicants should send:
a current CV
a short covering letter outlining relevant experience, availability and why they are interested in casual technical work at The Albany Theatre
Recruitment will remain open on an ongoing basis while we build the casual technical pool.
Successful applicants will be required to complete Albany Theatre onboarding checks before undertaking paid work, including right-to-work checks, payroll information, agreement to relevant venue policies and any role-specific health and safety briefings.
Applications for Casual Theatre Technicians and Casual Technical Crew should be sent to: [email protected]
Volunteering at The Albany Theatre
Join the team at The Albany Theatre and play an important role in supporting one of Coventry’s leading arts and entertainment venues. We regularly welcome enthusiastic volunteers to assist with a variety of activities across the theatre, helping us deliver exceptional experiences for our audiences and visitors.
Volunteering with The Albany Theatre is a fantastic opportunity to gain valuable experience, meet new people, develop new skills, and become part of a vibrant cultural community. Whether you are looking to support the arts, build your CV, or contribute your time to the local community, we would love to hear from you.
To learn more about our current volunteer opportunities and how to apply, please visit our Volunteering page.