Box Office

Using an Apple Device?

Sometimes Apple device users can encounter issues when they use the Safari browser.

If you are using an iPhone or iPad, you can try these steps:

•          Refresh this page and try again

•          If that doesn’t work, try opening a Private Browsing Window in Safari and restart your booking there. Cookies should work whilst you complete your booking but will be automatically deleted when you close that window. For more information about Private Browsing, click here.

•          Failing that, you can try going to Settings > Safari and ensure that:

o          The setting named ‘Prevent Cross Site Tracking’ is toggled to the left (off)

o          The setting named ‘Block All Cookies’ is toggled to the left (off)

o          Once you have finished, you can change these settings back to how they were before

If you still struggle to complete your booking, please contact the box office for assistance.

If you are using the latest version of the Safari browser on a Mac it is not possible to complete your booking at present. We recommend trying a different browser such as Google Chrome, which you can download free of charge here

If you’re using an older version of Safari it may help to open a Private Browsing Window or adjust your settings, following the steps outlined for mobile devices above. However, if you’re running macOS Catalina, or you’ve upgraded your software since January 2020, you’ll almost certainly need to make the booking using a different browser.

If you still struggle to complete your booking, please contact the box office for assistance.

Using a different browser?
Make sure that your browser is not set to block either ′third party′ or ′all′ Cookies.

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