Accessibility & Access | The Albany Theatre Coventry

Making Theatre Accessible for Everyone in Coventry

The Albany Theatre is committed to making live theatre accessible for everyone. Our venue offers wheelchair-accessible seating, companion tickets, hearing assistance systems, accessible toilets and step-free access to key areas of the theatre. Whether you are visiting for a play, musical, comedy show or family performance, we want every guest to feel comfortable, supported and welcome. Find everything you need to plan your visit below.

Wheelchair Access & Accessible Seating

The Albany Theatre is a wheelchair-accessible theatre in Coventry with step-free access available to key public areas of the venue.

We provide designated wheelchair-accessible seating spaces within the auditorium, along with companion seating where required. Accessible seating can be booked through our Box Office team, who will be happy to discuss the best seating options for your needs.

Please note that some seating areas, including balcony seating, may require the use of stairs. If you have limited mobility, we recommend contacting the Box Office before booking so we can help you choose the most suitable seats.

Our team is always available to assist visitors with mobility requirements during performances and events.

Companion Tickets

The Albany Theatre offers free companion tickets for eligible visitors who require assistance during their visit.

We work with Nimbus Disability and the Access Card scheme to help make booking accessible and straightforward. Once registered, eligible customers can book companion tickets online or through our Box Office team.

If you have any questions about eligibility or how to apply, please contact us and we will be happy to help.

Hearing Assistance & Hearing Loop Systems

The theatre provides hearing assistance systems to support audience members who are deaf or hard of hearing.

Our auditorium is equipped with a hearing loop and infrared hearing assistance technology compatible with hearing aids and listening devices. If you require support using the hearing system during your visit, please speak to a member of staff before the performance begins.

We also host selected accessible performances throughout the year, including captioned and relaxed performances where available.

Accessible Toilets & Changing Places Facility

Accessible toilet facilities are available throughout the venue for visitors with disabilities and mobility requirements.

The Albany Theatre also provides access to a Changing Places toilet, offering additional space and specialist equipment for guests who require it. These facilities are designed to help ensure all visitors can enjoy their experience comfortably and safely.

If you would like further information about accessible facilities before your visit, please contact our team.

Accessible Parking & Getting Here

Accessible parking options are available near The Albany Theatre for Blue Badge holders and visitors requiring step-free access to the venue.

There is a designated drop-off point close to the main entrance, helping make arrival and departure easier for visitors with mobility requirements.

For full travel information, public transport details and parking guidance, please visit our Getting to The Albany Theatre page.

Access Registration with Nimbus

To make booking accessible services easier, The Albany Theatre works with Nimbus Disability and the Access Card scheme.

Registering through Nimbus allows eligible visitors to quickly access accessibility support, including companion tickets and seating requirements, when booking online or through the Box Office.

If you already have an Access Card, please provide your details when booking tickets.

Follow this link to learn how to join Nimbus and the easy and accessible way of letting us know about your access needs prior to your booking.

Family & Additional Accessibility Information

We want all visitors and families to feel welcome at The Albany Theatre.

Booster seats are available for younger audience members, subject to availability. Family-friendly performances and relaxed performances may also be offered throughout the year for audiences who benefit from a more informal theatre environment.

If you have specific accessibility requirements or sensory considerations, we encourage you to contact our team before your visit so we can help make your experience as comfortable as possible.

Age Guidance

The Albany Theatre hosts a wide range of events, some of which might not be suitable for everyone due to such warnings as bad language, scenes of an adult nature or violence. All of our events come with an Age Guidance rating on our web pages and online.

If you are unsure at the time of booking, please contact our Box Office who will be able to advise further.

For performances suitable for children, we have a number of booster seats available. If your child does not require their own seat you will need to purchase a Lap Ticket from the Box Office.

See Families for more information.